Comprehensive Guide to Samsung Washer Error Codes: Identification and Troubleshooting

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Understanding Samsung Washer Error Codes: Your Essential Troubleshooting Guide

If you’re experiencing difficulties with your Samsung washing machine and notice error codes flashing on the display, you’re not alone. Modern Samsung washers are equipped with sophisticated electronic control systems and sensors designed to optimize performance. However, when a malfunction occurs, these systems communicate issues through specific error codes, which can initially seem confusing and overwhelming.

Many Samsung washing machines rely on a digital display to communicate errors clearly, while models without such displays use blinking indicator lights to signal malfunctions. Recognizing and interpreting these codes promptly is crucial for effective troubleshooting and swift repair, allowing you to minimize downtime and maintain your laundry routine.

This comprehensive guide aims to decode the most common Samsung washer error codes, explain their meanings, and provide practical steps for resolution. Whether it’s a water leakage, drainage problem, or electronic sensor issue, we’ve got you covered with detailed insights to help you restore your washer to optimal functioning.

Water Level or Leakage Error Codes (1E, LE, 1C, LC, LC1, 1 1C, 1 LC)

These error codes typically indicate that your washer has detected a water leakage or an abnormal water level. Possible causes include unnoticed leaks, faulty water sensors, or issues with water inlet hoses. To troubleshoot:

  • Begin by inspecting your washer for any visible leaks or signs of water damage.
  • Ensure water supply hoses are properly connected, free of kinks, and not leaking.
  • Check for minor leaks around the water inlet valves and replace faulty hoses if necessary.
  • Run an empty cycle without detergent to observe if suds or leaks occur, indicating improper detergent use or minor leaks.

Address minor leaks promptly or contact a professional for complex sensor or internal component issues.

Not Filling Error Codes (NF, 4C, 4E, 1 4C)

These codes suggest that the washer isn’t filling with water correctly. Common causes include incorrect hose connections, closed water valves, or blockages in the inlet filters. To resolve:

  • Verify that both hot and cold water supply hoses are connected correctly—hot to hot, cold to cold.
  • Ensure water supply valves are fully open and water pressure is adequate.
  • Disconnect and inspect inlet filters for debris or blockage, cleaning them thoroughly.
  • Run an empty cycle after making adjustments to see if the problem persists.

Hot & Cold Water Mismatch Error (NF1, 4C2, 4E2, CE, 14C2)

This error points to an incorrect connection between the hot and cold water supplies. It often happens when hoses are swapped or incorrectly attached. To fix this:

  • Identify the hot water inlet (usually marked with red) and connect the hot water supply accordingly.
  • Similarly, connect the cold water supply to the cold inlet (usually marked with blue).
  • Ensure hoses are securely attached to prevent leaks or disconnections.
  • Once corrected, restart your washer and verify if the error clears.

Water Drainage Issues (ND, 5E, SE, 5C, SC, 1 5C)

These error codes indicate inadequate or blocked drainage. Troubleshooting steps include:

  • Ensure the drain hose is positioned correctly, not kinked or blocked.
  • Check and clean the pump filter regularly to remove lint, debris, or small objects.
  • Verify that the drain pump is functioning properly.
  • Make sure the washer is level to facilitate proper drainage.
  • Run a test cycle to confirm effective drainage.

Overflow Error (OE, 0E, OC, 0C, 1 OC, 1 0C)

This error appears when excess water is detected in the drum, risking flooding. Immediate actions include:

  • Turn off the washer and disconnect from power.
  • Inspect the drain hose for blockages or kinks and clear any obstructions.
  • Clean the pump filters to remove accumulated debris.
  • Run an empty cycle to ensure proper drainage before resuming normal operation.

Jammed Button or Control Panel Error (E2, bE2, 6E2, BE2*, 8E2*)

These codes usually indicate stuck or unresponsive buttons on the control panel. To troubleshoot:

  • Power off and unplug the washer.
  • Gently press and wiggle each button to check for sticking or damage.
  • Clean the control panel surface to remove dirt or moisture that might cause malfunctions.
  • Reconnect power and observe if the error persists.
  • If buttons are damaged or the error continues, contact professional repair services.

Voltage and Power Supply Error Codes (9C1, 9C2, PF, 3E*, 2E, 9E1, 9E2, UC, 19C1, 19C2)

Indicating electrical irregularities, these codes often relate to inconsistent power supply or internal voltage fluctuations. To troubleshoot:

  • Ensure the washer is plugged into a dedicated, grounded power outlet.
  • Avoid using extension cords or power strips.
  • Check your home’s circuit breaker for tripped switches and reset if necessary.
  • Make sure the power supply voltage is stable and within specifications.
  • If issues persist, consult an electrician or qualified technician.

Door Lock or Closure Error (dS, d5, FL, LO, L0, dE, dE1, dE2, dC*, dC1, dL, 1 dC, 1dC4, 1dC1)

This error indicates that the door or lid isn’t properly closed or latched. To resolve:

  • Inspect the door latch for damage or obstruction.
  • Ensure the door is firmly closed and securely latched before starting a cycle.
  • Remove any clothing or debris caught in the latch area.
  • If the door lock mechanism is damaged, professional repair may be necessary.
  • In some models, activating Child Lock can prevent door closure; deactivate if needed.

Detergent Drawer Malfunction (SDC, 5DC)

If these codes appear, the detergent drawer may not be fully closed or properly seated. To fix:

  • Remove and clean the detergent drawer to clear any buildup or obstructions.
  • Ensure the drawer is fully inserted and clicks into place.
  • Run a test cycle to confirm proper operation.

Excessive Suds Detection (SUd, 5UD, Sd, 5d, SUdS, 5Ud5)

This warning appears when the washer detects an overabundance of suds, often caused by excessive or improper detergent use. To resolve:

  • Stop the cycle and drain excess suds manually if necessary.
  • Run an additional rinse cycle to remove remaining suds.
  • Use recommended detergent quantities and types suitable for your washer model.
  • Avoid using fabric softeners or additives that produce excessive foam.

Add Door or Auxiliary Compartment Errors (ddC, dC3)

These codes suggest issues with the Add Door or secondary compartments. To troubleshoot:

  • Ensure the Add Door is properly closed and latched.
  • Remove any laundry or items blocking the door.
  • Inspect the latch for damage or misalignment.
  • If the error persists, replacement of the latch or door assembly might be necessary.

Unbalanced Load Error (Dc*, Ub, U6, Ur, UE, 1 Ub, 1U6)

These errors occur when the load inside the drum is uneven, causing vibration and potential damage. To correct:

  • Open the door and rearrange the laundry for better balance.
  • Remove or add items to achieve an even distribution.
  • Close the door securely and restart the cycle.
  • For persistent issues, check the suspension system and leveling of the washer.

Calibration Mode and System Settings (Cb, C6)

Calibration Mode is used to recalibrate the washer’s load sensing system. It involves spinning the drum to adjust water levels based on load weight. To run calibration:

  • Ensure the drum is empty of all laundry items.
  • Activate calibration mode according to your model’s instructions.
  • Allow the process to complete automatically, typically lasting 1-3 minutes.
  • After completion, your washer’s system will be recalibrated for optimal performance.

Child Lock Activation (CL)

The Child Lock feature prevents accidental operation during washing. When enabled, the display shows “CL”. To disable:

  • Power off and then power on the washer.
  • Alternatively, press and hold the Child Lock button (if available) until the indicator turns off.
  • Ensure all water in the tub is drained if the feature is activated during a cycle.

Downloading or Updating Firmware (Dn)

This code appears during software updates. During this process:

  • Do not turn off or unplug the washer.
  • Allow the update to complete, which usually takes about 15 minutes.
  • Once finished, the washer will automatically exit update mode.
  • If the code persists beyond this time, contact Samsung Support for assistance.

Additional Error Codes and System Alerts

Samsung washers may also display various other codes indicating sensor failures or internal component issues. Examples include:

  • 9C6: High-Temperature Circuit Error
  • 9C7: Hardware Overcurrent Error
  • 9C8: Software Overcurrent Error
  • 18:8J: Model Option Error
  • 3E, 3C, E3, 1 3C: Motor or Voltage Errors (refer to your manual)
  • AE, AE6, AEb, AC6, ACb, AC, AC4, AC3, AC5, AE8, AEB, AE4, AE3, AE5, 1AC6, 1 AC, AC7: Communication Errors
  • 8E, 8E1, 8E2, BE, BE1, BE2, 8C, BC, 8C1, 8C2, BC1, BC2, 1 8C, 1 BC, 18C1, 1BC1, 18C2, 1BC2: MEMS Sensor Errors
  • 8E, BE: Vibration Sensor Errors
  • tE, tE1, tC: Temperature Sensor Errors
  • HC, HE, HE1, Hr, 1 HC: Heater Errors
  • PC, PE: Clutch Position Errors
  • PC1, PE1: Clutch Hall Signal Errors
  • IE, SF, 5F, SF1, SF2, SF3, 5F1, 5F2, 5F3, 1 SF: System Errors
  • Sr, 5r: System Relay Errors
  • bE, 6E: Motor Speed Sensor Errors
  • 7E: SilverCare Error

For persistent issues related to these codes, perform a power cycle:

  1. Turn off the washer and disconnect from power for 2-3 minutes.
  2. Reconnect power and restart the washer.
  3. Attempt to run a cycle to see if the error clears.

If problems continue, professional repair or contacting Samsung Support is recommended.

Final Recommendations

Regular maintenance, careful operation, and prompt attention to error codes will extend the lifespan of your Samsung washing machine and ensure it operates efficiently. Always consult your user manual for model-specific instructions and seek professional assistance when needed to avoid further damage or voiding warranties.

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